At Instant Products Group, our Quality Policy summarises the essential elements of our commitment for excellence and includes:
- Understanding and satisfying the needs and expectations of identified interested parties when establishing S.M.A.R.T business objectives;
- Complying with applicable requirements;
- Adopting the philosophy of continuous improvement to ensure that our quality management system is continuously evolving, and one which is appropriate to the company’s context and purpose, and progressing in achieving and exceeding the established quality objectives and targets; and
- Encouraging engagement and promotion of quality responsibilities and accountabilities amongst all employees and relevant interested parties through education, training, coaching, supervision and effective communication.
We are committed to providing the required leadership, management and resources and we will ensure that the Quality Policy is reviewed annually, understood by and communicated to all interested parties.
The Managing Director of Instant Products Group shall ensure that all necessary resources and support will be available to ensure the successful application and implementation of this policy.